How We Handle Your Data

We collect only what we need to run your account, keep play safe and follow Canadian law. Here is what we gather, why we use it, who sees it and how you stay in charge.

1. What we collect

Registration information: your full name, birth date, residential address, email and phone number.
Verification documents, such as ID and proof of address.
Deposits, withdrawals and the payment methods you use.
Play history, limits and account settings.
Technical data: IP address, browser and device details, and location for geolocation checks.
Messages you email to us.

2. Changes to this page

Any change to how we handle your data means fresh wording on this page and a new date up top. We'll email you about big changes too.

3. Transfers outside Canada

Some partners that process payments or store data may keep it outside Canada. Contracts and safeguards are in place to protect your information to a level close to Canadian standards. Local law in those countries may give authorities there access to data stored on their territory.

4. Marketing choices

We send promotions only if you opt in.
Opt out whenever you like in account settings, through the unsubscribe option in our emails, or by emailing us.
We stop all marketing during a break or self-exclusion.

5. Age

Innisfil Casino is for players 19 and over. Should we find that someone younger than 19 has an account, the account is shut down and its data removed as far as the law permits. See our 19+ Policy.

6. Cookies

Our Cookie Notice sets out the cookies in use and how you can disable them.

7. Security

Encrypted connections across the site.
Only staff who require it for their work can access it.
Regular security checks of our systems.
Your part: choose a password that is tough to guess, and keep it private.

8. Who we share it with

Payment providers, to process your deposits and withdrawals.
Verification and fraud prevention services, for KYC and geolocation.
Service providers for hosting, games and email, under contract.
Authorities, when Canadian law requires it.

We never sell your data.

9. Why we use it

To open and run your account.
To confirm age, identity and location.
To pay out winnings and prevent fraud.
To support safer play with our Staying in Control tools.
To answer your emails and send offers you chose to get.

10. Legal grounds

Our legal grounds are your consent, the needs of running the service you joined, our legal duty to verify age and identity and stop money laundering, and our interest in protecting the site from fraud and security risks.

11. Your rights

Access: ask for a copy of your data.
Correction: ask us to fix anything wrong.
Deletion: ask us to erase data, where the law allows.
Objection: object to a use or withdraw consent.

We may confirm your identity before acting on a request.

12. How long we keep it

We hold your data for the life of your account. Once you close it, we keep the records required by Canadian anti-money laundering and tax rules, then delete or anonymize them.

13. Contact

Privacy questions and requests can be sent to mail@innisfilcasino.app.